Privacy Policy

1. General

Remoto! (hereinafter referred to as “we”, “us”) handles your data confidentially at all times, as we attach the utmost importance to the protection of your data. These data protection provisions apply to the use of the www.remoto.ch website (hereinafter referred to as the “Website”) and to the use of our service offering. We ensure the security of your data to the best of our capability and capacity. In doing so, we comply with the applicable legal provisions and regulations at all times. Should you wish to provide us with someone else’s personal data (e.g. a family member’s or colleague’s), please ensure that those concerned have read this Privacy Policy and only disclose their personal data to us if you have been given permission.

2. Gathering Data

2.1 Website use

Our website uses cookies. We use cookies to ensure the proper functioning of the website features, enhance security and provide analytics that help us improve our service. Cookies include data such as the time of your visit, duration and page accessed. By visiting our website, you consent to the use of cookies. Some cookies pertain only to the duration of time you spend on our Website. Others remain intact until you delete them yourself. If cookies are deactivated, this may affect the functionality of the website (e.g. staying logged into your profile). You can adjust your cookie settings in your browser. We use third-party services to be able to provide a user-friendly, secure and reliable service. Such services - for example, hosting and storage services and payment services - require your Internet Protocol (IP) address, otherwise such services cannot transmit the corresponding content. We only record necessary data as part of our business activity and provision of services. We take appropriate security measures to protect your personal data from unauthorised access and misuse. Third-party services may collect and process data for their own security-relevant, statistical and technical purposes including cookies, log files and tracking pixels.

2.2 Registering your profile

To create an account, you need to provide data including your name, company name, email address and password. If you are an authorized representative of a company, you can add information on the company to your profile.

2.3 Google Analytics (Analytics)

We use Google Analytics, to help us analyze and track the use of this website and understand online activity. Google LLC is the service provider of Google Analytics. For the purposes of the GDPR and the Swiss Data Protection Act, Google Ireland Ltd. acts as the controller. The information is stored in the USA.

2.4 Stripe (Payments)

Using the service of Stripe Technology Europe, Limited which has its principal place of business at The One Building, 1, Lower Grand Canal Street, Dublin 2, Ireland ("STEL") requires the processing of your bank account information and personal data (such as name and email address) as part of the payment process. The client has the right to fully access, amend and request the removal of this data. Providing data is voluntary but required for the proper use of the service.

3. Data Retention

We process and save your data to the extent necessary for us to comply with our contractual and legal obligations. Further, we store personal data if there is a legitimate interest in the retention, e.g. if we need the data in order to enforce or defend against claims or to guarantee IT security. Your data is anonymised or deleted as soon as it is no longer required for the aforementioned purposes.

4. Your rights

You have the right to access, view and reclaim your data at any time. We will do our best to process your request in an appropriate timeframe. You can request us to complete or correct your data at any time. Should you request the deletion of your data, your profile, posts and any outstanding contracts will be terminated.

For inquiries, please use the contact form available on this website

Last update: December 2022